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 Services

We understand the inevitable importance of your enterprise IT requisites, therefore, we have assembled a team of experts to provide cutting-edge consulting and staffing solutions. Our team is highly experienced and committed to being there to support you throughout your financial, clinical, business and operational systems.

Implementation 

How IT projects are designed, planned and managed can make or break their success. Typically, systems vendors come in, install their software and leave, with little focus on process changes, training and overall ROI. They expect you to take it from there. Our senior project leaders — flexible, nimble and knowledgeable — will exceed your expectations and make the software work for you, on your terms

Staffing & Consulting 

CCS IT strives to create a healthier world by thinking big and unlocking opportunities for our customers and their patients. We are committed to fostering an inclusive culture of respect, transparency, and integrity.

Integration & Optimization

CCS IT knows that managing existing legacy systems is a key obligation of any hospital IT department during the transition to a new EHR. The move from your legacy system to new technology must be seamless and uninterrupted. Patient care and overall hospital operations cannot be compromised and federal HIPAA and JCAHO compliance must remain consistent before, during and after the new implementation.

Go Live Training 

We begin by evaluating and refining support resources. Typically, IT consultants provide a single ATE resource for every three providers and one resource for every five nurses and front desk staff. We reviewed this ratio and focused on finding a method that would help us increase the ratio so that a single support resource could support up to ten clinicians, thus yielding more output from each resource.

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Consulting

Our consultants are Epic systems specialists with expertise in guiding you through the implementation.  We provide solutions to improve business processes and performance.

  • Assessing the current situation and needs

  • Recommending the best technology solution

  • Customizing and configuring software 

  • Testing and troubleshooting the system

  • Training and supporting the users

  • Monitoring and evaluating the system’s performance

Go-Live Support

go

When implementing a new healthcare IT system, the pressure can be on. There are many roles to be played and much information to take in. By executing basic preparation such as physician personalization labs, technical dress rehearsal, end user dress rehearsal, and super user preparedness, a successful EHR go-live is around the way.

Our Go-Live Implementation Team utilizes their wide range of experiences with projects of all sizes and scopes and are able to provide you with the assurance you need for a successful launch. 

Train

Training

A successful EHR training program is the result of many months of planning and communicating organizational expectations.  Our training helps you develop a plan to track staffing inefficiencies and gather opportunities to increase revenue and improve workflow, all while creating a streamlined and accessible learner experience.

 

  • Deliver in-classroom and online instruction 

  • Lead instruction and competency testing for the Super Users and End Users

  • Provide tutorial or special audience training

  • Assist with Go-live support for the End Users during the activation periods

design

Our instructional system development strategy creates learning experiences to support learning.  We carefully consider how students learn and what materials and methods will most effectively help individuals achieve their academic goals.  Our key objectives align with your educational needs.  

Instructional
Design

  • Curriculum development and instructional design

  • Education process development and management

  • Learning Management System maintenance and support

  • Certify and credentialing trainers

  • Training environment build, test, and maintenance

  • Rover device build, testing, and maintenance

  • Tier 3 call center triage

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